Most SMBs in Medellin do not need a full-time IT director, but they do need judgment to make technology decisions, deliver projects without improvisation, and prevent technical issues from becoming business crises.
Two ways to work together: Fractional CIO or fixed-scope IT projects.
17 years of technology experience. External technology leadership, infrastructure, and automation for SMBs in Medellin.
In many SMBs, the issue is not only the toolset. It is unclear ownership, weak continuity, and no technical prioritization. These lanes show how iTec Soluciones moves operations from reactive mode to control.
Operational pain
Everyone assumes things are fine, but nobody validates restore capability or owns access governance.
Fractional CIO
Outcome
Visible risk, ordered access, and real recovery capability when incidents happen.
Lower exposureOperational pain
IT services are paid every month, but quality, scope, and accountability are unclear when issues appear.
Fractional CIO
Outcome
Less improvisation and better control over priorities, investments, and critical vendors.
Clear managementOperational pain
Slow networks, unmanaged changes, and repetitive work that drains team capacity.
Projects + automation
Outcome
Fewer interruptions, less rework, and an IT environment that responds better to demand.
More operational focusDirect answers so you can decide with confidence before starting.
Not necessarily. iTec Soluciones can complement your current team, coordinate vendors, and add structure without unnecessary bureaucracy.
Yes. If a vendor performs, we integrate them. If not, we recommend correction or replacement with technical and business criteria.
Yes. We identify repetitive manual workflows and propose n8n or Python automation when it creates measurable operational value.
We prioritize Medellin and the metro area. Remote support and project execution in Colombia are also possible depending on scope and on-site needs.
Ways to work
Ongoing strategic guidance to organize IT management, or fixed-scope implementation projects when you need to execute something critical.
Ongoing strategic guidance
Path AExternal technology leadership for SMBs that need IT governance without hiring a full-time CIO.
Reference: access IT leadership for a small fraction of the cost of an in-house CIO.
Explore Fractional CIOProject implementation
Path BFor when something must be delivered correctly, on time, and without budget surprises.
Each project is delivered with defined scope, fixed budget, and documented deliverables.
View IT ProjectsScope and deliverables
We turn the proposal into concrete deliverables and clear scope from day one.
Fractional CIO
Updated monthly based on business priorities and the real operational state.
Leadership review for risks, pending decisions, and progress tracking.
Fast summary of risks, priorities, and execution status for decision makers.
Sequenced improvements to avoid reactive purchases and improve planning.
Contract review, benchmarking, and negotiation support with service providers.
IT Projects
Corporate WiFi design, switching, and structured cabling.
Installation, migration, and virtualization (Proxmox, Hyper-V).
Racks, UPS, technical rooms, and stability improvements.
IP cameras, access control, firewalls, and perimeter controls.
Email to Microsoft 365, cloud moves, and provider changes.
n8n flows, Python scripts, and integrations between systems.
Every project follows diagnosis, planning, execution, and documented closure. If scope changes, it is communicated before work proceeds.
Why iTec
We prioritize deliverables, continuity, and real execution. No inflated positioning and no consulting that ends in a PDF without implementation.
Hands-on experience in infrastructure, continuity, and IT operations for SMBs with practical constraints.
Plans, reports, committees, and projects with scope, budget, and closure dates defined.
We do not assume backups work. Validation routines and corrective actions are part of the operating model.
We target repetitive manual work and automate where it frees time, reduces errors, and improves flow.
Included scope, exclusions, and change handling are defined early to avoid surprises.
Close support for metro-area SMBs when a situation requires on-site presence.
Real scenarios
Typical scenarios for teams of 10 to 80 people (brands withheld for confidentiality).
Network stability and backup routines were normalized to reduce operational interruptions.
Vendors and access governance were organized with clear ownership by operational area.
A practical control baseline was built for inventory, security, and business continuity.
The operation moved from reactive work to a monthly model with follow-up, priorities, and continuity.
Getting started
Free diagnosis, concrete proposal, and kickoff with clear scope. A simple process to make decisions with better information.
We discuss your current IT situation. No obligation and no forced sales pitch.
We define what to solve first, what can wait, and how execution fits your operating context.
Whether monthly guidance or a one-time project, we start with clear owners and criteria.
If we are not the right team for your case, we will tell you directly.
Initial diagnosis
Schedule a 30-minute conversation and we will review what your company needs now. You will get a clear recommendation without overselling.
If the best path is Fractional CIO, a one-time project, or a combination of both, we will frame it with realistic scope and next steps.