Contact · Initial diagnostic

Let us talk about your IT, with no commitment and no sales pitch

Whether you need strategic guidance, a specific project, or you are still not sure what you need, the first step is the same: a practical 30-minute conversation to understand context, risks, and the right next step.

  • No pressure: we start by understanding your current situation.
  • Direct feedback: what to prioritize now and what can wait.
  • Clear route: Fractional CIO, a specific project, or a simpler recommendation.
Schedule Free Diagnostic Go to Form

First conversation

What happens in that first call?

The goal is not to force a sale. The goal is to understand your operation, identify risk, and recommend the next step with practical criteria.

Step 1

We understand your company

Users, core systems, how the operation runs today, and who is currently making IT decisions.

Step 2

We identify pain points

What has failed, what is causing stress, and what feels risky or disorganized today.

Step 3

We give direct feedback

What we see as the priority, what can wait, and whether iTec Soluciones is the right fit for your case.

Step 4

We define the next step

Fractional CIO onboarding, a project proposal, or a practical recommendation if you do not need to move forward yet.

No pitch, no pressure. If your case can be solved with a free recommendation, we will simply tell you.

Not sure where to start

We can help you choose the right path

If you already know what you need, review the corresponding service. If not, schedule the conversation and we will define it together.

Path A

Fractional CIO

For IT governance, continuity, vendor management, and strategic decisions through monthly guidance.

Explore Fractional CIO →

Path B

IT Projects

For networks, servers, security, migrations, or automations with defined scope and documented deliverables.

View IT Projects →

Path C

I am not sure yet

Schedule the conversation. In 30 minutes we can tell you what you need, what can wait, and what is not worth overcomplicating.

Schedule via WhatsApp →

Contact form

Tell us briefly what is going on

If you prefer to share context in writing, complete this form. We reply within 24 business hours with a clear next step.

You can also write something simple: “we have outages”, “we need IT structure”, or “we want to migrate without disrupting operations”.

Schedule your diagnostic

Fastest path: WhatsApp

Until we define a permanent scheduling link, the diagnostic button routes to WhatsApp with a pre-filled message.

Schedule Free Diagnostic

Direct contact

+57 301 511 2300
lmorales@itecsoluciones.com
LinkedIn · Luis Morales
Medellin, Colombia · metro area coverage (remote support depending on project)

Availability

  • Monday to Friday: 8:00 am - 6:00 pm
  • On-site visits: by appointment (Medellin and metro area)
  • Emergencies: active clients have a direct WhatsApp channel

FAQ

Is the initial call paid?

No. The first conversation is for context, feedback, and deciding whether a next step makes sense.

Do you only work in Medellin?

We are based in Medellin and the metro area. We also support companies remotely across Colombia and coordinate on-site work by project.

What if I am not sure whether I need Fractional CIO or a project?

That is exactly what the initial conversation is for: to help you choose the right route before investing time in a formal proposal.